Briton in Russia Clare Taylor, blogging at the Moscow Times, explains what it’s like to face the Russian retail establishment, which is in no significant way different from what it was in Soviet times. It sees customers as an annoying problem and it is not equipped or interested enough to deal with them properly. This is why Russian can’t compete in international markets and can’t attract a large number of tourists. (FYI, children don’t have the experience to know when shoes fit properly, and therefore can’t help parents when seeking to determine if they do. That’s why careful parents want their kids’ feet measured when buying new shoes.)
Back in May, my sons were in need of new shoes, and, I must admit, I had been putting it off. I was hoping against hope that the canvas sneakers I picked up for them in London on a solo trip over there in April would stay the course until our summer break when we would be back in the land of less expensive and — crucially — expertly fitted footwear. What’s that you say? Muscovite children wear shoes, too, and amazingly, they even fit? That fact is obviously true, but based on our experiences shoe shopping in Moscow, for the life of me I can’t work out how.